DespatchLab is the order management platform powering every Reilly's fulfilment service. 40+ eCommerce integrations, automated carrier selection, real-time inventory and live tracking — all in one portal. One login. Every order. Zero manual entry.
DespatchLab is the award-winning logistics platform built by the experts at Diamond Logistics — a brand providing logistics services since 1992. As a proud Diamond Logistics network partner, Reilly's clients get full access to this enterprise-level technology.
It's a one-stop carrier, courier and warehouse management system in one easy-to-use interface — giving you complete transparency across your entire supply chain, from order pick to final delivery.
DespatchLab gives SMEs access to enterprise-level logistics technology — without enterprise-level complexity or cost.
See every order — fulfilment, overnight, same-day — in one clean interface. Easy-to-read charts show order status, movements and overnight carrier data in real time.
Orders from your marketplace sync instantly into DespatchLab. No manual data entry — from order pick to carrier label, the system handles it automatically.
Full WMS functionality — goods-in receipts, stock movements, stocktakes, zone management and real-time inventory levels. Your stock, always accurate.
DespatchLab automatically selects the optimal carrier — DHL, DPD, Royal Mail or Yodel — based on size, destination and speed. You get one invoice for everything.
Full shipment tracking from collection to delivery, with proof of delivery captured and returned instantly. Your customers always know where their order is.
All your logistics costs consolidated on one easy-to-manage invoice. Detailed reports give you full visibility of spend, volumes and carrier performance.
DespatchLab integrates via API with all major marketplaces and eCommerce platforms — orders sync automatically with zero manual input.
Can't see your platform? Ask us — if it has an API, we can likely connect it.
DespatchLab sits at the centre of your logistics operation, connecting every part of the chain in real time.
Orders from Shopify, Amazon, eBay and 40+ platforms flow automatically into DespatchLab — no manual entry, no delays.
Our team at Reilly's receives the order in the WMS. The picker is directed to the right location and the order is packed to your spec.
DespatchLab routes the shipment to the optimal carrier — DHL, DPD, Royal Mail or Yodel — based on size, postcode and speed.
Your customer receives their order fully tracked. Proof of delivery is captured and sent back to you instantly via the platform.
Every carrier, every service, every order — consolidated on a single monthly invoice with complete reporting.
DespatchLab compares and selects from our trusted carrier network for every shipment — giving you the best route and price every time.
Express worldwide and UK domestic delivery with market-leading tracking and reliability.
Precise 1-hour delivery windows and excellent consumer communication for B2C shipments.
Trusted UK-wide next-day delivery including Tracked 24 and Special Delivery services.
Cost-effective UK parcel delivery with strong coverage and flexible consumer options.
Connect your Shopify, Amazon, TikTok Shop and 40+ other platforms to our fulfilment centre. Same-day despatch, real-time stock updates, one dashboard.
Tell us about your channels and volumes — we'll come back within 24 hours.
Get in touch and we'll set you up with DespatchLab access and a tailored Reilly's service package.