Launching your brand in the UK from overseas?

Send your stock to one UK warehouse, and we handle storage, pick, pack, despatch and returns for your UK customers — with UK delivery speeds, a UK returns address, and no need to set up your own UK warehouse to get started.

Why overseas brands use a UK 3PL to launch

Shipping individual orders from overseas to UK customers is slow and expensive — long transit times, high per-parcel shipping costs, and customers who expect UK delivery speeds regardless of where your business is based. Sending your stock in bulk to a UK warehouse first, then fulfilling UK orders locally from there, solves all three at once — and it doesn't require setting up your own UK premises to do it.

How it actually works

You ship your stock to our Lutterworth warehouse by sea or air freight, the same way you would to any UK-based warehouse. Once it's booked in, your Shopify, Amazon, eBay or other store connects directly through DespatchLab, and every UK order is picked, packed and despatched from here — with the same same-day and next-day delivery options as any UK-based brand.

A UK returns address, without a UK office

Many overseas sellers use our warehouse address as their UK returns address on marketplaces like eBay and Amazon — so UK customers aren't stuck sending returns overseas, and you're not managing international returns logistics on top of everything else.

Already working with brands entering the UK this way

Prolong Lash, an Australian eyelash aftercare brand, moved their UK fulfilment to Reilly's and scaled from 40 to 500 orders a month, since expanding further into the EU from the same UK base. Read the full story →

What we don't cover — and who can help with it

We handle the operational side: storage, pick and pack, despatch, and returns. VAT registration, customs duties and import compliance depend on your specific business and product category, and that's genuinely worth checking with an accountant or customs specialist alongside setting up fulfilment — we're happy to point you in the right direction if you're not sure where to start.

Frequently asked questions

Ready to launch in the UK?

Call 0116 444 0444 or use the form below for a free quote.