Birmingham · Coventry · Leicester · UK-wide & International
📞 0116 444 0444 leicester@diamondlogistics.co.uk
UK Fulfilment Services

UK Fulfilment Services — how to choose the right 3PL.

Pick, pack, store and despatch — Reilly's handles your complete fulfilment operation from our central Midlands warehouse. No minimum orders, competitive pricing, same-day despatch and 40+ platform integrations. One partner for every channel.

Trusted by growing eCommerce brands across the UK

Havelins Petcare
Evapolar
RedLeg Rum
BrocStar
Go On Make Me
Storyteller
Distil plc
Gifted Products
Havelins Petcare
Evapolar
RedLeg Rum
BrocStar
Go On Make Me
Storyteller
Distil plc
Gifted Products
Why Reilly's

The UK fulfilment service that grows with you

Most 3PLs want big brands with big volumes. We built our fulfilment service for businesses at every stage — from your first pallet to your biggest peak.

🚫 No minimum orders

Start fulfilling from your very first order. No volume commitments, no long-term contracts, no gatekeeping based on size.

⚡ Same-day despatch

Orders received before our daily cut-off are picked, packed and despatched the same day via DHL, DPD or Royal Mail.

💷 Transparent pricing

No hidden fees, no surprise invoices. You pay for storage used and orders fulfilled — nothing else. Quote within 24 hours.

📍 Central UK location

Our Lutterworth warehouse sits just off the M1 and M6 — next-day delivery to 95% of UK postcodes consistently achievable.

🔗 40+ integrations

Shopify, TikTok Shop, Amazon, eBay, WooCommerce and 35+ more — all connected via DespatchLab with no manual entry.

↩️ Returns handled

Full returns management included — receipt, quality check, restock and reporting. Real-time visibility via DespatchLab.

Buyer's guide

How to choose a UK fulfilment service — 7 things to check

Most 3PLs look similar on the surface. Here's what to actually dig into before you commit to a fulfilment partner.

1. No minimum volumes

Many 3PLs require 500+ orders per month before they'll take you on. If you're growing but not there yet, this locks you out of professional fulfilment entirely. Always ask about minimums upfront. Reilly's has none.

2. Same-day despatch SLA

What's the cut-off time? And what happens to orders placed after cut-off? Same-day despatch is increasingly the customer expectation — confirm the cut-off time in writing before you sign anything.

3. Direct platform integration

Does the 3PL connect directly to your Shopify, Amazon, TikTok Shop? The answer should be "yes, via API — orders sync automatically." If they mention CSV uploads or manual processing, walk away.

4. Transparent pricing — no hidden fees

Ask for a fully itemised quote: storage, pick and pack, carrier cost, returns, inbound handling. Some 3PLs add peak surcharges, account fees or minimum monthly charges that don't appear in the headline rate.

5. Location — where is the warehouse?

Warehouse location directly affects delivery speeds and carrier costs. A central UK location (like Lutterworth, Leicestershire) gives consistent next-day delivery to 95%+ of UK postcodes — better than a warehouse in the north or south.

6. Can you visit?

Any reputable 3PL will welcome a warehouse visit before you commit. If they're reluctant, that's a red flag. Seeing the operation in person tells you more than any sales pitch.

7. Returns management

How does the 3PL handle returns? Fast, professional returns processing protects your reviews, keeps inventory accurate and saves you margin. Ask for specifics — not just "we handle returns."

FAQs

Frequently asked questions

What fulfilment services do Reilly's offer?
Reilly's offers eCommerce fulfilment, picking and packing, returns management, outsourced warehousing, subscription box fulfilment and small business fulfilment — all from our Midlands depot with same-day despatch available.
How much does 3PL fulfilment cost?
Our fulfilment pricing is fully transparent with no hidden fees. Costs are based on your storage volume, order numbers and product type. We offer flexible contracts with no long-term tie-ins. Most clients receive a tailored quote within 24 hours — use our quote calculator or call 0116 444 0444.
Where is your fulfilment centre located?
Our fulfilment centre is at Ashby Lane, Lutterworth, Leicestershire — right in the heart of England near the M1, M6 and M69. This gives us fast, cost-effective despatch to Birmingham, Coventry, Leicester, Northampton, Derby and everywhere in between.
Which eCommerce platforms do you integrate with?
Through DespatchLab we integrate with 40+ platforms including Shopify, Amazon, eBay, WooCommerce, TikTok Shop, Etsy, Magento and Linnworks. Orders sync automatically — no manual entry, no delays.
How quickly are orders despatched?
Orders received before our daily cut-off are despatched the same day via DHL, DPD or Royal Mail. You and your customers get full tracking from the moment an order leaves our warehouse.
Do you offer fulfilment for small businesses and start-ups?
Yes — we specifically cater for growing brands. No huge minimum volumes, no rigid contracts. We'll handle your fulfilment from your very first pallet and grow alongside your business.
Can you handle specialist or regulated products?
Yes — we're FHDS-approved for alcohol fulfilment and handle health and beauty, supplements, pet supplies, fragile items and high-value goods. Every product is stored securely with full inventory visibility.
Do you manage returns?
Yes — our returns management service covers receipt, inspection, repackaging and restocking. Real-time updates are available via DespatchLab so you always know the status of every returned item.
Is there a contract or minimum term?
We offer flexible arrangements — no rigid long-term contracts. We'd rather earn your business through great service every month. Speak to us about what works for your situation.
How do I get started with Reilly's fulfilment?
Get in touch via our contact form or call 0116 444 0444. We'll arrange a quick discovery call, walk you through our warehouse, and send a tailored quote. Most new clients are up and running within 1–2 weeks.
Midlands coverage

Fulfilment services near you

Our Lutterworth fulfilment centre is within 30 minutes of Birmingham, Coventry and Leicester — and provides same-day despatch to the whole UK.

Fulfilment Birmingham 18 miles from Birmingham — same-day despatch for B postcode brands. Fulfilment Coventry 12 miles from Coventry — the closest 3PL for CV postcode businesses. Fulfilment Leicester 12 miles from Leicester — perfectly placed for LE postcode brands. 3PL Warehouse Leicester Our Leicester-area warehouse hub with full eCommerce integration. eCommerce Warehouse Midlands Central Midlands 3PL warehouse with 40+ platform integrations.
Reilly's Express Delivery — Proud network partner of Diamond Logistics
Free quote — 24hr response

Get a fulfilment quote within 24 hours

No minimum orders. No long-term contracts. A fully itemised cost breakdown — not just a headline rate.

Pick and pack, storage, carrier and returns — all itemised
Response within 24 hours guaranteed
No minimum volumes — start from your first order
Or call us now: 0116 444 0444

What our clients say

★★★★★

"Very competitive on pricing. Ethan & Abbie are helpful with quick and fair quotes. Would highly recommend."

Craig Cattell — Logistics Manager, Silent Noize Events

★★★★★

"Ethan ensured custom packaging to deliver safely and on time. Excellent value for money. Will be using again!"

Robert Shelton — Google Review

Get your free fulfilment quote

We'll come back within 24 hours with a full cost breakdown.

No minimum orders · No long-term contracts · No obligation

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